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1 .  Pfizer Help Desk Department is Under Control by ERENET...

Services and Technical Support

EreNet aims customer satisfaction for sales and after sale applications with its specialist staff and providing solution approaches with best quality. Technical support system tries to manage customer requirements as quick as possible. Incoming calls evaluates correctly and channeled to the right expertise rapidly. The aim is strengthening the firm's current situation with endless customer satisfaction. Customers might transmit their problems via fax, telephone or e-mail. We are providing technical support for; servers, desktop computers, monitors, notebooks, printers, network products' hardware's and software's, repairing and maintaining activities. Additionally, EreNet has TSE service place sufficiency certificate.

Cabling and Infrastructure Services

  • Structural cabling
  • Wireless network solutions
  • Constructing high speed structures
  • Establishing PC networks and its support

is our main services. There are report-evaluating services for existing systems with cabling and infrastructure studies for new offices. Determining cabling and infrastructure problems and requirements are done by our certificated specialist personnel. Specialists make capacity planning with using Cisco, Nortel, Networks, Motorola and Lucent that are world standard at WAN technologies.

Priorities at LAN Connections;
  • Determining cabling area
  • Preparing operation plan
  • Determining suitable cable (UTP, FTP, STP, Fiber optic data cable)
  • 10/100/1000 UTP data cabling
  • Determining user number
  • Determining mid integration center and main integration center with respect to user amounts.

If it is not possible to use cabling, other option, wireless network solutions will be done.

System Location Transfer

EreNet provides services for location, office changes. All computer parts packaged to prevent damages with special boxes and location transfer is done by in this order. System is established at new office. Necessary tests are done and specialists provide non-problematic operation for users.

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Address : İçerenköy Mah.Çetinkaya Sok.No:2 A Blok 81120 İçerenköy - İstanbul / Turkey
Tel : +90(216) 575 42 22 Fax : +90(216) 575 33 10
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